Senior Security Engineer Job, London

A fantastic opportunity has become available for an experienced Lead Security Engineer to join one of the UK’s leading security management companies based in Central London

Lead Security Engineer – Central London – Up to £55,000 per annum

*Candidates will be required to satisfy full UK SC Clearance

A fantastic opportunity has become available for an experienced Lead Security Engineer to join one of the UK’s leading security management companies based in Central London. As the Senior Security Engineer you will work within our clients Managed Security Services supporting the Team Leader and acting as company ambassador and mentor for our clients team of MSS Engineers.

  • Act as the 3rd line engineer, being the escalation point for complex technical issues
  • Assist the Senior MSS Team Leader co-ordinate the efforts of the other team members, to ensure each of our customers receive first-class service and that our agreed SLAs are achieved by the team
  • Service customer requests (support/changes)
  • Participate in service reviews and improvement projects to deliver quality outcomes
  • Seek better, quicker, more effective ways of doing things and use automation wherever possible
  • Support the Onboarding of new team members and apprentices, providing coaching and feedback to ensure they meet the business’ expectations
  • Share your knowledge with team members on technology, great customer service and process that works
  • Act as a champion for learning and development within the MSS team; delivering tailored coaching plans, identifying skills gaps and training and development opportunities and ensuring that knowledge is shared throughout the team
  • Maintain our ticketing system to ensure data is accurate and relevant
  • Maintain and develop existing and new customers through planned individual account support, and liaison with internal staff
  • Have high levels of satisfaction in your team by treating each person as an individual, giving each person the support they need to succeed

Skills and Experience:

  • As expert in managing firewalls and are hold advanced firewall certificates
  • Skilled in communicating highly technical solutions to a non-technical audience
  • passionate about developing people and love to find innovative ways to share knowledge and ideas
  • Skilled in creating new VPN configurations, configuring firewalls from scratch, policy redesign, advanced troubleshooting/debugging, identity awareness, and analysing logs to resolve complex issues
  • Worked as part of a security operation centre
  • Knowledge of ticketing systems, and specifically ServiceNOW would be advantageous
  • An understanding of ITIL

An understanding of ISO27001 or have worked in an ISO27001 environment

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