Formal case work – Attendance, conduct, general cases that come through to the team
Provide advise and dismals are necessary
There are escalation points for more complex cases
Helpline (front door cases) phone / email case management system.
Case work experience is essential- from beginning to end – full conclusion.
Very busy team- 40 cases at a time – high level work
Strong communication skills Articulate well Basic employment law Able to follow formal process Hand on case work experience
Main Duties and Responsibilities: Implement HR processes whilst managing employee relations; dealing with disciplinary and grievances. Delivering new and revised policies within specified timeframes; overseeing equality impact assessments for all new/revised policies. Minimising disputes and employment tribunal costs through effective implementation of policies, engaging with Unions, Senior Management, Line Managers and staff with all new and revised policies. Overseeing the recruitment process, including the management and distribution of job descriptions and, if required, ensure that transferees are logged on payroll and HR systems.
Provision of hr casework support, advice and guidance to move staff and managers through DE&S policy and procedures. Customer focus, pace of delivery and compliance with agreed team operating instructions will be required. Knowledge of hr policies, employment law and hr operational delivery would be useful background.
Job posted in: IT Project Support Officer Jobs
- Bristol (Bristol, England)
- £100 - £136.00 per day
Job Salary/Pay Rate
- 6 months
Contract Job Duration
- IT Project Support Officer Jobs